Unlock Sales and Build Loyalty
with HubSpot CRM & Omnichannel Loyalty Hub
Consolidate data from every Marketplace (Shopee, Lazada, TikTok), retail POS systems, your website, and social channels into one single source of truth. Deliver personalized marketing and drive a seamless Loyalty Hub where customers earn points and manage tiers effortlessly.
Single View of Customer
Merge purchase histories from Shopee/Lazada with website browsing behavior and chat logs. Empower your brand to truly understand customers from every dimension.
Marketing Hub (Automation)
Recover lost revenue with automated Abandoned Cart reminders and trigger promotional emails or LINE messages based on specific buying behaviors.
Service Hub (Helpdesk)
Handle shipping status inquiries or product complaints via a unified Ticketing system that pulls data from LINE, Facebook, and Email, ensuring no case is left behind.
Sales Hub (B2B / Wholesale)
For brands managing distributors or wholesale channels. Utilize the Deal Pipeline to manage bulk orders and systematically track reorder cycles.
Omnichannel Loyalty Hub & Ecosystem
Break down the limitations of traditional point systems by seamlessly linking every purchase across all channels.
- Loyalty Hub: Automatically earn points, redeem rewards, and upgrade member tiers.
- Sync sales from physical stores (POS), Shopee, Lazada, TikTok, and Web.
- Display digital membership cards and privileges flawlessly via LINE OA.
Ready to transform your retail business?
Consult with our experts to unify customer data and build a powerful CRM.
A Seamless E-Commerce Customer Journey
Analyze and manage customer behavior from product discovery and cart additions to point accumulation and repeat purchases.
Attract & Discover
Draw customers in through ad campaigns and track source attribution precisely.
Capture & Identify
Turn anonymous visitors into known contacts via newsletters or LINE OA additions.
Engage & Nurture
Stimulate purchase intent with behavior-driven automated messages.
Purchase & Sync
Automatically pull order data from all platforms and physical stores into the central CRM.
Loyalty Hub & Retention
Earn omnichannel points, upgrade member tiers, and redeem rewards seamlessly via LINE.
Analyze & Scale
Evaluate ad return on investment (ROAS) and segment customers for the next campaign.
Unlock Sales with Data Automation
Real-world examples of how HubSpot is utilized by cosmetic brands, fashion retailers, and FMCG businesses operating across multiple channels.
Marketplace Data Sync
When customers purchase via Shopee, Lazada, or TikTok Shop, the system automatically pulls order data into HubSpot. Know exactly what they bought and easily launch cross-selling campaigns.
- Eliminate manual CSV data exports/imports
- Build a robust First-Party Data repository
Abandoned Cart Automation
If a customer adds items to their web cart but doesn't check out, the system takes over. It sends automated emails or LINE messages with time-limited discounts to recover near-lost sales.
- Recover an average of 15-20% of abandoned carts
- Works silently 24/7 without manual intervention
Omnichannel Loyalty Hub & Tiers
Whether a customer buys from Shopee, Lazada, TikTok, the Website, or a physical POS, purchases are automatically converted into Points. The system manages Tier upgrades, allowing customers to easily check and claim Privileges via the brand's LINE OA.
- Seamless experience bridging Online and Offline worlds
- Increase Lifetime Value (LTV) with tier-based rewards
Personalized Broadcasts (RFM)
Stop 'spray and pray' broadcasting. Segment customers based on purchase frequency and monetary value (RFM Analysis) to send highly targeted promotions via LINE or SMS.
- Drastically reduce LINE broadcast expenses
- Increase Click-Through Rates (CTR) and Conversions
Phased Implementation Plan
We understand the critical role of data in E-commerce. Our implementation plan focuses on unifying data from your existing systems as quickly as possible, enabling you to launch sales-driven campaigns instantly.
Discovery & Data Architecture
Analyze data sources (Website, Marketplaces, POS). Define Custom Properties to track purchasing behavior, such as 'Last Order Value' or 'Preferred Product Categories'.
Omnichannel & Marketplace Sync
Integrate LINE OA via Connectio and configure APIs/Middleware to automatically pull order data from Shopee, Lazada, TikTok Shop, and POS systems directly into HubSpot CRM.
Loyalty Hub & Automation Setup
Configure the Loyalty Hub for point accumulation, Member Tiers, and Privileges. Build revenue-driving workflows such as Abandoned Cart recovery and RFM-based promotions.
Team Adoption & Go-Live
Train E-commerce teams, chat admins, and marketers to use the system efficiently. OurGreenfish provides dedicated support during the launch of your first campaigns.
Feedback from Real Organizations
The success stories of product brands and retailers who trusted OurGreenfish to build their comprehensive customer data ecosystems.
"Turning complexity into clarity."
"We have a massive amount of customer data from both in-store and online channels. The OurGreenfish team has deep knowledge in both HubSpot and marketing. They helped design a complex data structure that makes it incredibly easy for our admin team to segment targets for promotions."
Leading Retail Brand
HubSpot Verified Review
"Flawless Loyalty Integration via LINE"
"We wanted a reward system that is as accessible as possible. OurGreenfish delivered a solution connecting HubSpot with LINE OA. After a purchase, customers can instantly check their points in LINE. Real-time updates have noticeably spiked our repeat purchase campaign results."
D2C Cosmetics
Client Feedback
Brands that Trust OurGreenfish
Extensive experience partnering with top retail and e-commerce brands to build the ultimate shopping experience.
Top Retail
Brand
Retail
D2C Cosmetic
Company
Beauty
FMCG
Leader
Consumer Goods
Fashion
E-commerce
Apparel
If your brand needs to aggregate data to boost sales and win long-term customer loyalty.
Frequently Asked Questions (FAQ)
Top inquiries from brand executives and marketing teams before setting up an E-commerce CRM.
Watch Priao Cosmetics Review
HubSpot enables seamless integration with major e-commerce platforms like Shopify, WooCommerce, and Magento, allowing businesses to centralize customer, marketing, and sales data. This unified approach enhances decision-making, optimizes sales strategies, and streamlines operations for sustainable growth.
Watch Siam Woodworker Customer Review
HubSpot enables seamless integration with major e-commerce platforms like Shopify, WooCommerce, and Magento, allowing businesses to centralize customer, marketing, and sales data. This unified approach enhances decision-making, optimizes sales strategies, and streamlines operations for sustainable growth.
Our Customers
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Ready to turn customer data into lasting revenue?
“Start building your scalable e-commerce system
with the right solution today.”
Taking action now means staying ahead in a competitive market. Let Ourgreenfish help you connect your platforms, organize your customer data, and implement automation that delivers results. We specialize in using HubSpot for E-commerce and Marketplace integrations that empower real growth.
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