Industry Startup

Move Fast, Stay Smart, and Scale with Confidence

Whether building your MVP or scaling your next big idea, HubSpot CRM gives your startup the tools to grow smarter.
Centralize your customer data, automate your marketing, and streamline your sales — all in one platform built for speed and agility.
This is perfect for startups looking to move fast, stay lean, and focus on what matters most: their customers.

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Why Do Startups Need Our Solution?

The startup industry is continuously growing and expanding rapidly. For these businesses to develop quickly, they need to integrate various technologies to enhance their flexibility in operations, improve efficiency, and create new innovations to meet consumer demands by providing the best possible experience.

The HubSpot CRM system is a tool for efficiently managing various business operations, including Marketing, Sales, and After-Sales Service. Additionally, it supports future business growth.

Efficient Customer Data Collection

It helps you collect customer data from various platforms such as LINE OA, social media, and e-mail in a single location. You can also manage different databases for business decision-making and development. This data can be accessed by all departments within the organization, helping you formulate strategies effectively and efficiently. For example :

1. Using Customer Personal Data for Personalization Marketing
2. Utilizing sales and service data to develop Sales Strategies

Strategic Business Development

You can segment your target audience and send content based on their interests to nurture them into customers. For instance :

1. Suppose the target audience is interested in a product or service. In that case, you can send a Broadcast with user reviews or special promotions via LINE OA or E-mail to stimulate their decision-making.
2. Lead Scoring: Assign scores to rank the importance of each target group. This lets you focus on high-potential customers and offer promotions matching their needs.
3. Performance Tracking: Monitor the effectiveness of sent content, such as content views, watch time, CTA clicks, etc., to improve business content.

Systematic Sales Management

You can create a Deal Pipeline and define Deal Stages for your sales team according to your business needs. This enables the team to monitor Deals and use Sales Automation to streamline operations systematically.

Additionally, the sales team can efficiently collect essential customer data through the system, such as :

1. Customer Notes: Keep records of customer details.
2. Multi-Channel Communication: Interact with customers via Facebook, LINE OA, E-mail, etc.
3. Log Calls: Record customer call interactions.
4. Document Storage: Store important documents such as PDFs,
5. Excel files and other formats, ensuring easy access and management.

Building Strong Customer Relationships to Foster Loyalty

The after-sales management tools enable the Customer Service team to monitor and manage after-sales operations more efficiently.

Customer Surveys: Gain insights into customer feedback.
Ticket Management: Track customer issues and complaints.
Service Analytics: Analyze and improve service strategies.

With the Ticket System, you can design support and issue resolution processes. This allows you to track the progress of each case and enhance customer satisfaction, ultimately increasing Customer Lifetime Value.

Seamless Integration with Multiple Platforms

Omni-Channel Support: HubSpot integrates with multiple online platforms such as Facebook, Instagram, Twitter, and LinkedIn to help monitor and analyze the effectiveness of Social Media channels.
Marketing Performance Analysis: Track and adjust marketing strategies monthly.
Advertising (Ads) Integration: Connect Facebook, Google Ads, and LinkedIn Ads to track leads and determine which campaigns generate the highest ROI.

This ensures your business can scale efficiently and remain competitive in the ever-evolving digital landscape.