Deliver seamless buying experiences with CRM and Loyalty Program solutions tailored for consumer goods and service-based businesses.
Why Do Consumer Goods and Service Businesses Need Our Solution?
The consumer goods and service industry is a highly competitive and rapidly changing industry. Business operators must retain their customer base for long-term engagement. Implementing a Loyalty Program is one key strategy that many businesses use to continuously add value to their operations.
The Membership & Rewards System is one form of a Loyalty Program that effectively meets the needs of regular customers. It helps businesses enhance customer value throughout their journey with your brand. Additionally, our Loyalty Hub system is easy to use and convenient for your employees and customers. It seamlessly connects with popular Thai platforms such as LINE OA, eliminating customers needing to download additional applications. Furthermore, you can provide exclusive benefits and promotions tailored to customer interests, ensuring targeted engagement.

Enhance Business Growth with Data-Driven Efficiency
Our system allows you to collect customer data systematically and automatically, enabling you to leverage the data to drive business growth.
For example, with Personalized Marketing, you can :
- Offer special promotions on customer birthdays via Email, LINE OA, etc.
- Use past purchase history to recommend relevant products or services.
- Send automated responses that personalize customer interactions using their names.
Effectively Address Specific Customer Needs
You can segment your customers to tailor communication to each group, making engagement more effective.
For example, you can categorize customers based on :
- The type of products or services they purchase.
- Their interests and preferences.
- Their behavioral patterns.
By doing so, you can deliver targeted content such as articles, marketing campaigns, and promotions through various channels like Email and LINE OA. This ensures customers receive content they are genuinely interested in, encouraging purchasing decisions.


Win Customer Loyalty with Membership & Rewards
Keep your most valuable customers engaged with a Loyalty Program through a Membership & Rewards System that allows them to :
- Collect and redeem reward points.
- Access exclusive privileges.
- Receive incentives to encourage continued purchasing behavior.
This system strengthens relationships with your customers, fostering repeat purchases and higher spending over time. Additionally, you can implement a Tier System to categorize customers based on their spending levels, offering different levels of exclusive benefits accordingly.
A User-Friendly System for Both Customers and Employees
Ensure convenience for both your team and customers with our intuitive system.
- For customers
Seamless Experience: Our system integrates with LINE OA, allowing customers to use their existing platform without downloading additional applications. - For your team
Automated Efficiency: The system automatically collects and organizes customer information, including personal details, purchase history, reward point accumulation, and redemption records.

See how consumer products
and service brands are building stronger loyalty and increasing sales with HubSpot CRM and Loyalty Hub, which are seamlessly integrated with LINE OA.
Ready to elevate your consumer brand?
“Build long-term customer relationships with the right CRM and Loyalty solutions tailored for consumer products and service businesses.”
Getting started early means staying ahead of the competition.
Let’s talk — Ourgreenfish is Thailand's local HubSpot and loyalty expert.