Seamlessly integrate LINE OA with HubSpot CRM to automate communication, segment audiences, and unify customer interactions. With over 56 million Thai users, LINE is the key to better engagement and stronger customer relationships.
LINE CRM
Enhance Customer Communication with LINE CRM
With LINE CRM + HubSpot integration, businesses can automate interactions, personalize messaging, and centralize communication for seamless customer engagement.
Key Features:
Smart Segmentation – Target the right audience with precision for higher engagement.
Automated Communication – Reduce manual work and minimize errors with AI-driven messaging.
Omni-Channel Integration – Connect LINE OA with other channels in one unified platform.
1. LINE CRM
Seamlessly Connect & Manage Customer Data
LINE CRM is a powerful solution for businesses of all types—from retail and restaurants to clinics and B2B enterprises. It integrates LINE OA with HubSpot CRM, allowing businesses to capture, segment, and engage customers more effectively.
Effortless Data Collection – Scan a QR Code or add LINE to store customer details in the CRM.
Automated Marketing & Segmentation – Utilize AI-driven automation to personalize customer interactions.
Perfect for Every Business – Whether B2C or B2B, LINE CRM enhances customer communication and retention.
2. Segmentation
Targeted & Cost-Effective Communication
Deliver the Right Message to the Right Audience
LINE is one of the most effective customer communication channels in Thailand. However, businesses often waste resources broadcasting messages to all followers instead of targeting specific customer segments.
With LINE CRM’s Segmentation feature, businesses can:
Personalize Messaging – Send tailored text, images, or videos to the right audience based on their preferences.
Reduce Costs – Avoid unnecessary broadcasting fees by reaching only relevant customer groups.
Increase Engagement – Improve response rates with hyper-targeted content for each segment.
Multi Rich Menu
Personalized User Experience
Customize Rich Menus for Different Customer Groups
LINE CRM allows businesses to create multiple Rich Menus based on customer segmentation.
Customer Group A sees Rich Menu A with content relevant to their needs.
Customer Group B sees Rich Menu B, ensuring a personalized experience for every user.
3. Cost-Effective Communication
Reduce Costs While Increasing Engagement
As businesses gain more followers on LINE OA, the cost of broadcasting messages rises significantly. Instead of sending messages to all followers, companies can save costs and improve efficiency by using targeted segmentation.
Lower Broadcasting Costs – Send messages only to relevant customer segments, reducing unnecessary expenses.
Deliver More Relevant Content – Customers receive messages tailored to their interests, leading to higher engagement.
Boost Marketing ROI – Better targeting ensures that every campaign yields maximum impact with minimal waste.
4. Line Automation
Automate Customer Engagement & Save Time
With LINE CRM Automation, businesses can deliver personalized experiences effortlessly while reducing manual workload and human errors.
How LINE Automation Helps Your Business:
Automated Personalized Messaging – Send birthday greetings, exclusive promotions, or reminders automatically.
Smart Notifications – Notify customers when their subscription, warranty, or product usage is about to expire.
Increase Productivity – Free your team from repetitive tasks, allowing them to focus on high-value activities.
5. Omni Channel
Manage all communication channels from one unified platform — whether customers reach out via Facebook, Email, Live Chat, or multiple LINE Official Accounts.
You’ll be able to identify when the same customer contacts you through different channels (cross-channel behavior) — such as messaging through LINE today and Facebook Inbox tomorrow — and instantly recognize that it’s the same person.
This enables your team to respond seamlessly and consistently across every touchpoint, ensuring that your customers receive a connected and personalized experience no matter where they come from.
Watch the demo now and experience the power of LINE CRM
Discover how LINE CRM enhances customer engagement with automation, segmentation, and omni-channel integration. Watch the demo to see how businesses use smart communication tools to connect with customers more efficiently and drive better results.
Ready to Take Your Business to the Next Level?
“Enhance Customer Communication with LINE CRM”
Seamlessly integrate LINE OA with HubSpot CRM to automate communication, segment audiences, and unify customer interactions. With over 56 million Thai users, LINE is the key to better engagement and stronger customer relationships.
%20(800%20x%20183%20px).png?width=800&height=183&name=Untitled%20(500%20x%20150%20px)%20(800%20x%20183%20px).png "WhatsApp Connect")